CLIENT SERVICES OVERVIEW

Customers Are Special People

 

"They know who you are, where you are, what it is like to do business with you. Hopefully they are all satisfied. Satisfy them even more by keeping in touch with them on a regular basis. Invite them to special sales. Let them in on special events, news, bargains and shipments. Remember their birthdays or at least do something nice at Christmas (or Divali, Eid, etc.). Valentine's Day could be a neat time to remember them. I tell you this because I want you to love them. If you do, you'll treat them like the kind of people who grace your life with repeat sales. They refer your business to friends, neighbours and associates. Bless these folks on your hopefully long list, because they are the mouths from which the words flow in 'word-of-mouth' advertising. Do you think a total stranger is going to talk you up?" - Jay Conrad Levinson, author of "Guerilla Marketing".

AK Insights can provide the solutions that allow you to find out who your customers really are and how to keep them happy and loyal, far into the future.

AK Insights provides full service expertise in the areas of Direct Marketing, Database Management and Small Business Marketing.

• Direct Marketing & Database Management - Postal & Email marketing; Loyalty/membership programs; Newsletters, Data Gathering, Data Entry and ongoing Database Updating  READ MORE....

• Mystery Shopping - anonymous shopping that reveals what your customers are really experiencing when enter your doors - the Truth Sleuths Mystery Shopping program may just be what you've been looking for. READ MORE...

• Website Design & Graphic Design - small businesses and/or brands will benefit from our design of simple yet dynamic and affordable websites or mini-sites. Full graphic design services are also available. READ MORE...

• Research & Analysis - customer surveys, trade audits, market analysis and marketing/business plan development - tell us what you need to know and we'll find it for you. READ MORE...